Customer Loyalty in Travel and Hospitality Industry

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Zinrelo understands the unique challenges faced by travel and hospitality companies. Zinrelo’s customer loyalty program can setup a customized loyalty rewards program to not only overcome these challenges but also setup the company for long term success.

Customer loyalty in travel industry is the need of the hour for the sector. Traveland Hospitality services have suffered greatly because of COVID-19 and withtravel restrictions easing up, it is important to engage and retain loyalcustomers. The solutions to overcome such unique challenges can be implementedwith Zinrelo’s Loyalty platform.

Zinrelo, with its data science first approach, issolely focused on generating customized insights for our clients. Theseinsights help travel & hospitality companies overcome their challenges,achieve their objectives, and drive meaningful revenues and ROI. This setsZinrelo as one of the best loyalty programs for customer loyalty in travelindustry.

Challenges

Travel & Hospitality companies cater to B2C and B2B clientele. They face multiple challenges:

Customized Loyalty Programs in Travel Industry

Zinrelo’scustomized loyalty programs in travel industry helps solve these challenges.Travel & hospitality rewards programs create a 360-degree engagement withcustomers and rewards them for performing various activities.

Sample Loyalty Program in Travel Industry

Toillustrate what a customer loyalty program software could look like for atravel & hospitality company, we have taken the example of Fab Travels.Below are examples of a typical client loyalty dashboard for a travel andhospitality company. This will be created by Zinrelo automatically on thecompany website.

Loyalty Points EarningActivities

Clients can earnpoints for purchases, engagement, marketing and referrals. Zinrelo allows thecreation of unlimited custom activities as well.

Loyalty Rewards

Clients can exchange theirpoints for a wide variety of rewards including gift cards, charity donations,discounts, free room nights and lots more.

Loyalty History

Clients can review their points and rewardshistory on a single screen that they can view on your website.

Loyalty Tiers

Clients can review their tierlevel. Higher spending clients are automatically moved to higher tiers givingthem a privileged level of service. This makes the clients feel special andincreases the emotional investment.