How do I get a hold of Finnair?

Finnair is the largest airline of Finland. If you are preparing to travel via this airline but are unable to make a flight booking using your existing miles, then you can contact customer care services. There are several mediums to get a hold of Finnair representatives. The details of the available mediums can be explored in the following section. 

How to call Finnair customer services? 

If you desire to contact the live representative of Finnair to gather information about your booking, then you can initialize the process by dialing the tollfree Finnair phone number; as the call gets answered by an automated voice, callers must select one of the options from the below mentioned IVR menu:

Press 1: To book flight tickets

Press 3: To cancel your reservation

Press 5: For refund-related queries

Press 9: For requesting special assistance

Press #: For all other issues

Soon after selecting your call will be navigated to the corresponding representative, that will generate solutions to your issues and also provide you with the required details. 

Is live chat available to connect with Finnair: 

Yes, customers can use the alternative of live chat to get through Finnair customer care services. To use this option following steps must be utilized:

• Visit the official website of Finnair.

• Select your preferred language and press on the chat option.

• Once you click the option of “chat with us,” you will be sent a message to login into your existing account to continue.

• Enter your message in the chat box and press the send button.

• Within a few minutes, you will be guided by a Finnair customer care service representative, who will generate solutions to resolve your issues. 

Can social media be used to receive assistance from Finnair?

Yes, customers can use the platform of social media to receive assistance from the airline. Suppose you have any confusion regarding your booking or you want to share your traveling experience, then you can use this approach. You can send messages on platforms like Facebook, Instagram, and twitter.  

To share posts, you must tag the official handler of Finnair to grab attention.

Facebook: https://www.facebook.com/finnairsuomi/?brand_redir=291393512910

Instagram: https://www.instagram.com/feelfinnair/

Twitter: https://twitter.com/finnair

How to send mail to Finnair? 

To drop a letter, customers can describe their issue, attach all the relevant documents and send it to: 

PO Box 15

01053 Finnair, Finland

Conclusion: To get a hold of Finnair customers can use any of the approaches mentioned above. Finnair contact number 24-hour availability also helps customers to receive live assistance. 

Source: How can I get in touch with Finnair