Mobile apps are now essential components in almost every industry, from ordering lunch to purchasing airline tickets. The result is that the world has been shrinking until it can fit in the palm of our hand.
The catering and home delivery industries are being transformed by mobile apps!
The food delivery industry will expand 9.3% between now and 2023 to reach $ 134.49 billion, according to a Statista report. With a market size of 58,008 million dollars in 2019, home delivery from Restaurant App Development Company is currently the largest segment of the industry.
Mobile applications have made it possible for users to access a number of functionalities that enhance their user experience and encourage them to request more, including the following features:
#1 Would you rather eat at home? We then deliver it to you!
Today, all food delivery orders are placed via mobile devices, eliminating the need to physically visit the restaurant, allowing us to eat without interrupting our current activities.
Many restaurants already offer home delivery through these apps, which let customers see what they can order from each one, view the cost of each dish, and place their order all at once.
# 2 Romantic dinner? Reserved table!
You arrived exhausted from work, had a dinner meeting, and missed making the reservation yesterday. You can also immediately check table availability from your favourite food delivery app and make your reservation with a few taps.
This reservation functionality is beneficial to organize business lunches for those who always leave everything to the last minute and for restaurants since it helps them increase their business volume, avoiding having empty tables with last-minute reservations.
#3 What about the flavour? Review the ratings
These applications give users a place to share their experiences in addition to enabling them to place orders from home.
Customers comment on the quality of the food, the level of service received at the establishment (when they visited), and the standard of the home delivery service. They also rate specific dishes or the establishment as a whole based on their experiences. The potential customer can decide whether it is worthwhile to use the same services or order the same dish based on these reviews and ratings.
Based on customer feedback, this functionality has assisted businesses in raising the calibre of their goods and services, allowing them to stand out from the competition.
#4 Limited funds? Receive savings
The offers and discounts that are made available through the applications are another benefit for foodies. If you occasionally receive a discount or a promotion, it's simple to develop a preference for ordering food online.
Giving out discounts or money-saving coupons is a chic way to expand your business. To encourage users to place more orders more frequently in exchange for discounts on other goods and purchases, there are even applications solely dedicated to promoting discount coupons and offers. In addition to these kinds of offers, some functionalities are very useful for managing the following things.
# 5 Where is your food? Track deliveries
Young people today live at full speed. They want it all as soon as possible, from promotions to orders.
You can follow the location of your rider through the application
Although, unfortunately, promotions cannot be tracked yet, what you can do is see exactly where your food is on your mobile. Home delivery applications have a built-in GPS function, allowing users to verify the exact location of the delivery man who will bring them their food.
Likewise, this functionality allows delivery men and restaurant owners to keep a record of their orders, both those delivered on time and those with which there has been a problem.
# 6 Don’t have money at home? Pay online
With the advance of digitization, physical money is falling into disuse. We do not usually keep large amounts of cash at home, and we prefer to make payments online. Mobile applications allow us to make digital payments, avoiding having money when placing an order.
In addition, they allow store owners to track charges directly through their restaurant account and better manage their inventories, cash inflows, and received and delivered orders.
Using a simple algorithm, the applications can divide the number of orders by the number of distributors, making it easier for owners to calculate what they owe the latter.
