The blog post includes the recording and presentation for the webinar and highlights the strategies that helped Leonisa achieve 37% higher customer retention through a loyalty program!
According to KPMG, 75% of
consumers will favor a brand if there is a loyalty program. Brands today
carefully craft their rewards programs to engage customers at multiple
touchpoints and provide them a unique experience. This leads to increased
customer lifetime value and higher retention rate.
In this webinar, Victor Yacaman, Head of Ecommerce and Digital Marketing and Sebastian Gonzalez, Marketing Manager at Leonisa, share insights on how Zinrelo’s loyalty rewards program led to increased revenues and higher average order value (AOV). The blog post includes the recording and presentation for the webinar and highlights the strategies that helped Leonisa achieve 37% higher customer retention through a loyalty program!
Watch
the webinar recording here:
See
the webinar presentation:
