Because it generates data and warnings that could suggest system infection or tampering, Advanced Metering Infrastructure also functions as a surveillance component. The information obtained by the metres can also be communicated to the customer or end user to provide them more understanding of their water usage. Utility companies can use this information to show customers how their water usage compares to that of their neighbours and to improve water conservation campaigns. Backflow from a customer connection and metre tampering can alert utilities in real time, which may signal the unintentional or intentional introduction of a contaminant into a water distribution system.
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