Retail Robots is no longer a concept of the past, with the rise in the acceptance of automation in supermarkets, department stores, chain stores, and specialty stores. One of the major businesses that has profited from the use of AI and robotics is the retail sector. Through the deployment of automation and intelligence i.e. retail robotics, retailers are able to change their strategy and become more customer-centric. These robots are also capable of performing tasks like inventory control and order fulfilment for omnichannel sales.
The usage of Retail Robots is growing, especially in high-profile businesses, despite concerns that automation would result in job losses. For customers, retail robots can provide a more personalized shopping experience. For example, a robot could greet a customer by name and recommend products based on the customer’s previous purchases. Retail robots can also provide instant access to information about products, such as availability and pricing.
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