IT Management – If this isn’t on your evaluation list, it needs to be
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Think back to the last time you had a technical issue.
Maybe you forgot your password. Couldn’t print. Struggled with spotty internet. Video not working. Bad audio. Had trouble accessing shared files. What was your initial thought? How did you address the issue? Were you able to resolve it? How long did that process take? How much productivity was lost, not just due to wasted time, but frustration as well?
For those who are not technically inclined, having to deal with a technical issue is most likely unpleasant and irritating. In the busyness of a normal workday, most would agree that they can’t afford long periods of unproductivity while they attempt to troubleshoot a technical problem.
What if I told you this process could be better, more efficient, cost effective and most importantly, less frustrating? I’m happy to report it can be, with just one simple solution- adding IT management to your business’ evaluation list.
The effects of a pandemic on IT
We’ve seen our clients’ IT budgets increase each year as business needs evolve, requiring more technology and larger infrastructure. But given the additional stress of a pandemic and the unprecedented shift to remote work that we are all experiencing, the benefit of IT support is essential.
While living and working during a global pandemic, we have consistently observed that all manner of “things” continue to change. With that as a reality, many can easily talk themselves out of implementing more change- especially when that change has a financial component.
Seeking a reliable and dependable partner to provide IT support may be one of those changes left on the wish list. However, whether we are in the office or at home, the technical issues we experience on a day-to-day basis remain constant. And with the creation of larger remote work forces, newer issues that we had not seen before in-office have begun to pose a threat to productivity. Therefore, it’s especially during a global pandemic that IT support remains an essential need and should not be deprioritized.
How to find the right IT service provider
Okay. You understand the need. You see the value. So now, where do you start and what do you look for in an IT partner? Below are seven qualities to look for in your future IT provider:
The commitment to a shared vision while providing daily, proactive supportare key elements to look for in a dependable IT partner. The peace of mind that will come from knowing that you have a team of IT professionals in your corner who are aligned with your teams’ goals and will respond quickly in a moment of need, is invaluable. This trusted relationship has an opportunity to make a huge positive impact on both your business and productivity.
Amidst the most uncertain global environment in recent history, one thing is certain: your business’ IT needs aren’t going away and are likely to become more complicated with each passing day.. While it may be tempting to view IT management as a luxury, when it comes to decreasing daily stress related to technology and driving your business forward, it’s truly a necessity. If IT management isn’t on your evaluation list, it needs to be.
Austin, TX
1804 Rutherford Ln
Austin, TX 78754
(512) 472-6000
info@myitpros.com
San Antonio, TX
4315 North Westberry Drive
San Antonio, TX 78228
info@myitpros.com
