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Chatbots for Banking Market Insights, Analysis during the Forecast Period 2022-2028
Chatbots for Banking Market

In 2017, North America dominated the global Chatbots for Banking Market, and it is anticipated that it would continue to do so throughout the projected period. The region's early adoption of cutting-edge technologies, such chatbots in banking, is credited with this success. In addition, many institutions in this region are concentrating on implementing this technology. For instance, Bank of Montreal (BMO) announced the launch of two chatbots for Twitter and Facebook Messenger in March 2018. Additionally, BMO provides users with the option to transfer to a human customer service representative at any point during the conversation or chat if they are uncomfortable with the thought of having a chatbot respond to their questions.

 

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